What is the elephant in the room?

It is with pleasure that I give this endorsement to Jeff Mandels.  If you are looking for an honest broker of information, hard working and customer focused, Jeff is your man.  I have referred clients to him in the past and have yet to hear a negative comment about how Jeff helped them.  His knowledge of reverse mortgages is exceptional. 

My name is William Wheeler and Jeff has handled my mortgages since 2017. My mortgages have not been simple or straightforward. Jeff has always been well informed and persistent. Importantly he has always been available with answers and updates, even answering questions years after closing. He is the type of professional you hope to find.

Jeff is great to work with. Very helpful and quickly responds to any questions. He Makes sure the whole process goes smoothly.

Jeff helped me beginning to end closing on a home. Humorous, knowledgeable, patient and easy to reach, he was readily available to answer my questions and never left me hanging or uncertain. I am lucky to have had his help!

Jeff Mandels worked with us for an unusually long time to set up our reverse mortgage. He met with us to answer questions nearly a year before we were able to complete the planned sale of a rental property in order to pay off our primary residence and free up maximum equity to make our reverse mortgage useful. Jeff gladly spent that extra time before we were in a position to commit to using his services in good faith that we would indeed do so.

Once the loan application had been submitted there were several occasions when we found that we had encountered unexpected questions about possible circumstances that made us uneasy. In every case Jeff was available either by telephone or email at a moment’s notice to guide us through completion. We can recommend Jeff Mandels without reservation.

We came to know Jeff, through a mutual friend. We were considering a reverse mortgage and looking to find someone knowledgeable with them. The mutual friend suggested we contact Jeff.

We did and found a wealth of knowledge regarding reverse mortgages.

We live in the Pacific Northwest on Whidbey Island, in Puget Sound. Access to our home on Whidbey is via the Washington State Ferry System.

Over the past eight to nine months we had many phone conversations and face to face meetings with Jeff. He traveled to our home on occasions for our meetings. Our first meeting, we spent considerable time getting to know Jeff, and about his family. We shared several family stories. Let’s say we feel as we have become friends with Jeff and his wife Deb throughout our interactions with Jeff.

Jeff is extremely personable and articulate. He goes the extra mile to assure all questions are clearly answered. We even called him later in the evening for which he gladly took our calls.

When it came time to move forward with our reverse mortgage, he again was with us every step of the way. There were several computer data transfer issues, but Jeff took care of all of them.

As a result of working with Jeff, we would highly recommend Jeff Mandels to anyone contemplating a reverse mortgage.